Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • You will find almost all the answers to your questions in the intuitive Help Center included in our Hosting Control Panel. It includes a comprehensive database with regularly asked questions and detailed educational articles compiled by our competent tech support staff.

  • Top quality support service
  • Tutorial Video Clips

  • If you wish to watch how a task is done or how an issue is dealt with, rather than just reading about it, examine our collection of instructional video tutorials. They address various different issues and will help you swiftly find your way around our Hosting Control Panel.

  • Intuitive help center
  • A 60–Minute Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 help desk service with a sixty–minute ticket response guarantee. A team of skillful technicians will be online for you to answer all the questions that you might have. During non–peak times, an answer will be provided in even less than twenty minutes.